Why Humanizing Digital Transformation and Customer Experience Must Be at the Heart of Your Strategy
Ashok Mahiwal, CXO at Usercible Consulting Group, explains how placing customer experience at the core of digital transformation...
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Ashok Mahiwal
2 min read
The Evolution of the CXO Role: From Service to Strategy
Discover how the Chief Experience Officer (CXO) role has shifted from managing customer service to becoming a strategic leader...
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