The Role of a CXO in Driving Customer-Centric Digital Transformation
In today’s fast-paced business world, companies need to focus on both technological innovation and customer satisfaction. Enter the Chief...
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Ashok Mahiwal
3 min read
Why Humanizing Digital Transformation and Customer Experience Must Be at the Heart of Your Strategy
Ashok Mahiwal, CXO at Usercible Consulting Group, explains how placing customer experience at the core of digital transformation...
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Ashok Mahiwal
2 min read
The Evolution of the CXO Role: From Service to Strategy
Discover how the Chief Experience Officer (CXO) role has shifted from managing customer service to becoming a strategic leader...
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